Questions people ask before booking MoveU
MoveU is a New Delhi wellness company, founded 2014, that sends certified experts into clients’ homes across Delhi-NCR and runs live one-to-one video sessions worldwide. These are the questions people actually ask before they book — answered plainly, in the order they usually come up. If yours isn’t here, WhatsApp us on +91 96251 08363 and a person will answer.
About MoveU
Two questions come first, almost every time — what MoveU actually does, and whether the company you found in Delhi is the one you read about somewhere else.
What does MoveU offer?
MoveU is a New Delhi wellness company, founded 2014, that sends certified experts into your home across Delhi-NCR and runs live one-to-one video sessions worldwide. There are five programs — senior-citizen wellness, medical conditions, yoga, general wellness and corporate wellness. MoveU is not a hospital or clinic; our work complements your doctor’s care.
Is MoveU (moveu.in) related to moveu.com?
No. MoveU at moveu.in is an independent Indian company, based in New Delhi, and working with clients since 2014 — at home across Delhi-NCR and live over video worldwide. It has no connection to moveu.com or to similarly named brands in other countries.
Who comes to your home
For most families this is the whole decision. Someone you have not met is going to spend an hour a week in your parent’s living room.
Who comes to my home — and are they verified?
A certified MoveU expert, background-verified before they ever meet a client. You meet them at the free consultation, so nobody arrives at your door unintroduced, and you can ask for the same expert every session afterwards. MoveU has 50+ certified experts and has worked with 500+ clients since 2014.
Will the same expert come every time?
Yes — you can ask for the same expert every session, and schedules are planned that way wherever availability allows. Continuity is the point: the person who assessed you already knows your history, your home and your pace, so each session builds on the last instead of starting over.
Do you coordinate with my doctor?
When your condition calls for medical input, we coordinate with your doctor — with your consent. MoveU programmes complement medical treatment, never replace it. Bring your doctor’s advice, reports or restrictions to the free consultation and your expert builds the plan around them, revisiting it as your condition changes.
Where we work — and working with us online
MoveU works two ways: an expert at your door across Delhi-NCR, or a live one-to-one session over video from wherever you happen to be.
Which areas of Delhi-NCR do you cover?
MoveU experts visit homes across Delhi-NCR. We are based in Greater Kailash I, so South Delhi — Greater Kailash, East of Kailash, Saket, Defence Colony and nearby — has the widest availability. Tell us your address at the free consultation and we will confirm coverage and travel time before you commit.
Do you work with clients outside India?
Yes — live one-to-one video sessions run worldwide, with the same expert each time. MoveU already works with clients in the United States and in Myanmar. In-home visits are limited to Delhi-NCR, where our experts are based; everywhere else the programme is delivered over video.
How do online video sessions work?
You get a scheduled live session with your own MoveU expert over video — not a recording, and not a group class. Your expert watches how you move, corrects you as you go, and adjusts the plan each week. You need a phone, tablet or laptop and a little clear floor space.
Booking, consultation and payment
Nothing here is complicated, and nothing is charged before you have met someone. These are the practical questions about starting — and about stopping, if you decide to.
What does the free consultation include?
A MoveU expert meets you — at home in Delhi-NCR, or over video anywhere — and talks through your health, your goals, your routine and your home setup. You leave with an outline of the programme they would build for you and a clear price. There is no charge and no obligation.
How does payment work — and can I cancel?
You pay nothing for the consultation. Your MoveU expert quotes the programme price after that visit, and you pay only if you decide to start. Scheduling is agreed directly with your expert — ask about rescheduling and cancellation at the consultation, before you commit to anything.
What equipment do I need at home?
Usually very little. Your expert assesses your space at the free consultation and builds the programme around what you already have — a sturdy chair, a wall, a bed, a mat, a flight of stairs. If anything else would help, they tell you before you start rather than after.
Rehab, safety and working with your doctor
This last group is health-adjacent, so the answers stay careful. MoveU coaches movement alongside your doctor’s care — the note below the group says exactly where that line sits.
Is a personal trainer safe for an 80-year-old?
With the right expert and the right pace, yes. MoveU’s experts work with older adults every day and begin with an at-home assessment — and where a condition calls for it, with your consent, they coordinate with your doctor before anything starts. Sessions stay gentle and progress only as strength allows. Some of our longest-standing clients are in their eighties.
Is home rehab as effective as clinic treatment?
That is a question for your doctor, and the honest answer depends on your condition and where you are in recovery. What home offers is consistency and context — your own stairs, your own bathroom, your own chair. MoveU experts work alongside your doctor’s guidance, never instead of it.
Do I need a prescription for a home rehab program?
No — you do not need a prescription to book a MoveU programme. But if you are recovering from surgery or managing a diagnosed condition, bring your doctor’s advice and any restrictions to the free consultation. Our experts design programmes to complement medical care, so that guidance shapes the plan.
How much does physiotherapy at home cost in Delhi?
At-home physiotherapy in Delhi is normally charged per visit, and rates vary by provider, area and session length. MoveU offers rehab and mobility programmes rather than physiotherapy, and prices a programme rather than single visits — your expert quotes a clear figure at the free consultation.
Can physiotherapy be done at home?
Yes — a great deal of rehabilitation is exercise-based work that transfers well to a home setting, and many physiotherapists in India offer home visits. MoveU is not a physiotherapy provider: we offer rehab and mobility programmes led by certified wellness experts, complementing whatever your doctor has prescribed.
Do physiotherapists do home visits in Delhi?
Yes — home-visit physiotherapy is widely available in Delhi, from hospital-linked home-care services and independent practitioners alike. MoveU is not among them: we offer rehab and mobility programmes at home, delivered by certified wellness experts and — where your condition calls for it, with your consent — coordinated with your doctor, rather than licensed physiotherapy.
Still have a question?
If the answer you need isn’t above, ask a person. WhatsApp is usually the quickest way in, and the phone and email below reach the same small team in Greater Kailash I. You can also meet the experts who come to your home before you decide anything.
- VisitNew Delhi, India
- Call+91 96251 08363
- WhatsAppMessage us on WhatsApp
- Emailinfo@moveu.in
Book Your Free Consultation Chat on WhatsApp
Last updated: